Shipping policy
SHIPPING POLICY — B-LIST COLLECTIBLES
1. Processing Time
Orders are typically processed within 2 business days. During peak periods or promotions, processing times may be extended — we'll note this on the site if it applies.
2. Shipping Methods
We offer standard shipping options and pricing are displayed at checkout.
3. Shipping Costs
Shipping fees are calculated based on weight, size, and destination. Customers are responsible for all shipping charges unless otherwise stated.
4. Delivery Times
Estimated delivery times vary depending on the shipping method and destination. While we aim for timely delivery, we are not responsible for delays caused by the courier or other circumstances outside our control. See our Refund Policy for what happens if your order is significantly delayed.
5. International Shipping
Customers are responsible for any customs duties, taxes, or fees imposed by their destination country. We recommend checking with your local customs office before ordering.
PRE-ORDER POLICY
Thank you for choosing to pre-order with us. Please read this policy before placing a pre-order — by doing so, you agree to the following terms.
1. Payment Terms
Full payment is required at the time of purchase to secure your pre-order. Payments are processed securely and will appear as "B-List Collectibles" on your statement.
2. Delivery Timeframe
Each pre-order lists its own expected release/arrival date on the product page — this is set by the publisher or distributor, not a fixed universal timeframe, and may shift. We'll communicate any known date changes as soon as we're made aware of them.
3. Order Updates
We will notify you by email of any significant changes or delays to your pre-order's release date,
4. Cancellations and Refunds
Pre-orders may be cancelled and refunded if the release is delayed beyond 21 days past the originally stated date, or as otherwise required by your statutory rights. Outside of this, pre-orders are secured upon full payment and are not cancelled for a change of mind.
Refunds will also be issued in the event we are unable to fulfill your order.
5. General Terms
By placing a pre-order, you acknowledge and agree to these terms. Questions or assistance: info@blistcollectibles.co.za
Thank you for your patience and support as we work to get your pre-order to you.